Business
Automation
can save you both time and money
Premium：HK$ 7,500 per monthly
- Basic Services
- Free server Administration
- Free Management Report
- Server monitoring
- Network monitoring
- Server health checking
- Health check report
- Advanced Services
- Workstation routine checking
- Routine checking
- Free workstation inventory
- Response time
- Service hour: 2 hours on-site support & 3 hours remote
- Response time（Normal）: Within 2 hours
- Response time（Urgent）: ASAP
- On site request: Within 4 hours
- Other(s)
- HK$ 600 per extra hour
- Basic Services：
- Services include server maintenance, health checking, anti virus update, service monitoring and network device problem solving. Server installation, network infrastructure modification, adding new hardware do not include in this service planning.
- Response time：
- Service include setup workstation for new user, solving printing problem, server accessing problem.
- minimum half-hour per remote support (15 minutes or over must be counted as half hour Service)
- minimum 2-hour per on-site visit (15 minutes or over must be counted as 1 hour Service)
